How To Handle Insurance Adjusters After An Accident

How To Handle Insurance Adjusters After An Accident

Commons Photo Credit: (Source)

Not long after being involved in a car accident, or any other type of incident that leads to you suffering an injury- due to the reckless or negligent actions of another person, company, or entity, you may be expected to speak with the at-fault party’s insurance company. These conversations should not be taken lightly because every piece of information you share with the insurance company has the potential to greatly impact the outcome of your claim. Keeping this in mind, there are things you will want to discuss with them and there are things you will want to avoid discussing, during your first point of contact with the insurance company. The best thing you can do following an accident is to reach out to the Law Office of Beverly R. Caruthers. Attorney Caruthers and her team can help you navigate this difficult time, and ensure you do not fall into any of the traps predatory insurance companies set for victims following an accident.


Listed below are some tips for how to handle insurance adjusters after an accident:


Stay Calm: Staying calm after being involved in a car accident that was not your fault can be difficult. Emotions are running high and if you have suffered an injury, the last thing you may feel like doing is discussing the specifics of your accident with a voice over the phone. However, behaving in an emotion, erratic, or angry manner will only make it more difficult for you to get the compensation you deserve after an accident.


Ask Questions and Take Notes: Whenever you are contacted by an insurance company, it is your right to have the person you are speaking to identify themselves. You can ask them for their name, the name of the insurance company they work for, as well as the number and address they are calling you from. You can also gather information, if you have not already, about the person who you have an accident with.


Limit the Personal Information You Share: Insurance adjusters are in the business of minimizing your claims to injury, because of this you should limit the amount of information you share with them following your accident. The only information you need to share with the at-fault party’s insurance company is your full name, your address, and telephone number. If you wish to share information about your employment, keep it simple. There is no reason the insurance company needs to know the specifics of your work schedule or income.


Do Not Discuss the Details of the Accident: A trap many insurance adjusters set for those who have been injured in an accident, is asking you to give a statement about the specifics of your car accident. They may do this directly, or they may attempt to indirectly get you to share details of the accident. Politely decline to discuss any specific details outside of where the accident occurred, when it occurred, the vehicles that were involved in the accident, and letting them know of any witnesses.

Beverly R. Caruthers proudly serves and defends the Greater Houston area including but not limited to Baytown, Conroe, Crosby, Humble, Huntsville, Lake Jackson, Missouri City, Pasadena, Spring, Tomball. Our legal team is bilingual and offer spanish speaking legal counsel for all of our clients. If you need legal representation following an incident don’t hesitate to contact Beverly R. Caruthers Law Office!


Beverly R Caruthers Law Office
Address: 4141 Southwest Fwy, Suite 620
Houston, TX 77027
(713) 526-9557

View our Website
View our Facebook page
View our Google Listing


Creative Commons Photo Credit: Source
Scroll to Top

Send us a message